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Family Services Directory Your guide to services for children, young people, parents and carers

Merton Sensory Team

We support children and young people with a hearing, visual or multi-sensory impairment and their parents, carers and families from birth until age 25 or earlier if our support is no longer needed.

We aim to raise the standards of achievement of these children as effectively as possible, specifically by:

  • Working in partnership with parents, carers, children and young people
  • Delivering specialist teaching where appropriate
  • Tracking pupils carefully to monitor progress
  • Offering training to teachers and support staff in schools to improve inclusive practice
  • Promoting social events where children and young people can meet others with similar needs
  • Working with other agencies to provide support such as health services, NDCS (National Deaf Children’s Society), RNIB (Royal National Institute for the Blind), Merton Vision, SENSE and others (see links below)
  • Visiting at home, school, college or wherever is convenient

Who to contact

Contact Name
Sensory Team
020 8545 3780


London Borough Of Merton
Merton Civic Centre
London Road

Time / Date Details

When is it on
9.00am to 5.00pm
Session Information
Monday to Friday

Other Details


Free unless you attend an independent education setting


Referral required
Referral Details

Referral is normally from a hospital, eye clinic or audiology clinic but we can also receive requests directly from education settings or parents. However, we are not qualified to diagnose a sensory impairment so we will ask you to contact a health provider if your child does not yet have a confirmed diagnosis.

  • We support children and young people who attend maintained education settings in the London Borough of Merton
  • We also support children and young people who live in the London Borough of Merton and attend independent education settings but we charge for  these services; quotes are provided on a case by case basis
  • If a child has an Education, Health and Care Plan (EHCP), support for a sensory impairment would be accessed and funded through the plan

Our services are fully staffed during term times but we offer a 52 week service for newly diagnosed babies and emergencies

We will contact the family of a newly diagnosed infant within 48 hours of being notified by the clinic

We do not operate a waiting list system

Related Links
National Deaf Children's Society
Royal National Institute of Blind People
Merton Vision
Deaf Blind Charity
Foundation for Deaf Children
Cochlear Implant Children’s Support Group
Merton SEN Team
Charity for children and young people who are blind or partially sighted
Merton Council Social Group for parents and children with sensory impairments

SEN Local Offer


We work in partnership with you by providing support and information about your child’s sensory impairment  as soon as this is identified. We endeavour to ensure that the needs, beliefs and aspirations of you and your family will be taken into account when planning  your child’s  education.

We work in partnership with agencies supporting your child, promoting inclusive practices by providing specialist information, advice and training as necessary.

We will monitor and evaluate the progress of your child with sensory impairment and provide advice and direct teaching as required.

We will use specialist knowledge to manage and maintain specialist equipment used by your  children should it be needed.

National Sensory Impairment Partnership website
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